At Mindif-I, we strive to ensure our customers are satisfied with our NLP training and courses. If for any reason you are not entirely happy with your purchase, we are here to help.
1. Refund Eligibility
Refund requests will be considered under the following circumstances:
- The course or training was purchased within the last 30 days.
- The course content has not been accessed or used beyond the initial module.
- A valid reason for the refund is provided, detailing why the course did not meet expectations or requirements.
2. Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at enquiry@mindifi.in with your purchase details and reason for the refund request.
- Our team will review your request and confirm receipt within 48 hours.
- Upon approval, refunds will be processed within 5-7 business days.
3. Conditions for Refund
- Refunds are only applicable for the course fees. Any additional fees, such as transaction or processing fees, are non-refundable.
- Refunds will be credited back to the original payment method used during the purchase.
- If the course was purchased during a promotional period or at a discounted rate, the refund will be calculated based on the promotional or discounted price.
4. Non-Refundable Situations
- Refund requests made after the 30-day purchase window.
- Courses that have been significantly accessed or completed.
- Requests without a valid reason or lacking sufficient detail.
5. Contact Us
If you have any questions about our refund policy or need assistance, please contact our customer support team at enquiry@mindifi.in or call us at 08130-501-375.
6. Amendments
Mindif-I reserves the right to amend this refund policy at any time. Any changes will be updated on our website and will be effective immediately upon posting.
Thank you for choosing Mindif-I for your NLP training needs. We value your trust and aim to provide the best possible learning experience.